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Mito Weekly

Clever links weekly to get you up to speed.

Design, development, communication and everything else digital.

Weekly #374

3 February 2023
Zsuzsanna Beke collected
the links for you this week

economist.com

The Race of the AI Labs Heats Up →

An epic race for AI dominance has started with ChatGPT’s launch. AI labs are neck-to-neck, and the race is just getting started.

hbr.org

10 Ways to Boost Customer Satisfaction →

Customer satisfaction is now at its lowest in the US. What CX areas should companies focus on to tackle this phenomenon?

hbr.org

How Price Changes Influence Consumers’ Buying Decisions →

As customers have access to historic information about product prices, their response to changes may differ from what companies expect.

andzwa.medium.com

Why the Google Layoffs Are About Personal Ambition and Poor Leadership →

An insider's view on Google's poorly executed mass layoffs and why this could be harmful in the long run.

#380 ... #376 #374 #372 ... #26
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