hbr.org
The Challenges of Transforming Twitter →What challenges await Elon Musk? Learn about the five principles of transforming a legacy tech company through Twitter’s example.
medium.com
Simplicity Over Features →Understanding featuritis (=the feeling of decision overload when choosing among a wealth of choices) and how to minimize its effects.
medium.com
How Users Decide →What are the main decision-making processes and how to address them in your product design.
martech.org
5 Ways to Tune Up Your Unsubscribe Process Before the Holidays →Goodbyes don't have to be sour. A well-designed unsubscribe proccess can help with user retention and turn this negative event around.