INDUSTRIES

INDUSTRIES

Telecom

Telecom

Telecom

Telecom

Telecom

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Partner in digitizing the industry for over a decade.

Our message

Customer expectations are clear today: simple and solid digital experiences allowing full control over the assets. 

Yet communication service providers tend to fall behind other industries in pursuing satisfying digital experiences, resulting in churn, and making them a slow-moving target for disruptors.

Our teams can help you catch up in the harsh competition for customers by designing and building world-class customer facing frontends, which are fitting perfectly into your digital ecosystem.

The upcoming decade is critical to strengthen the core, and to seize the opportunities of 5G, IoT or Smart Cities. No one can afford to enter these fields with anything but outstanding customer experience.

On the Agenda

Hot topics that matter today more than ever

The right experience

The right experience

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For your digital customers

e-Care & e-Sales

e-Care & e-Sales

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Giving control over the assets

Emotional connection

Emotional connection

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Raising loyalty and satisfaction

Innovation

Innovation

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With and for your customers

Our Solutions

Proven track record of successful digital solutions

eSales

Engage and expand your customer base by transforming your existing frontends into top-notch customer experience solutions..

eCare

Happy customers have control over their assets. Give them the best tools and make their engagement boost.

Innovation

The telecommunication sector is changing the world. We offer you devoted explorers and technology enthusiasts to walk on the edge, and make remarkable impact.

Omnichannel Customer Steering

Omnichannel Customer Steering

Five countries, twelve months, One App.

Five countries, twelve months, One App.

eSIM Management at Your Disposal

eSIM Management at Your Disposal

Partnering Google and Deutsche Telekom in RCS Business Messaging

Partnering Google and Deutsche Telekom in RCS Business Messaging

Increasing Digital Sales in the B2B Sector

Increasing Digital Sales in the B2B Sector

Ensuring Core Stability for Digital Channels

Ensuring Core Stability for Digital Channels

Putting Your Customers into the Driving Seat via Self-Care

Putting Your Customers into the Driving Seat via Self-Care

Turning Your Customers into Support Agents

Turning Your Customers into Support Agents

How Mito Digital could help you

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Consultancy

  • CX consultancy
  • Product strategy
  • Research and concept creation
  • User journey mapping
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UX & UI Design

  • Service design
  • IA architecture
  • UI design for desktop, tablet and mobile
  • Prototyping and testing
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Development

  • Mobile app development
  • Backend, frontend development
  • Middleware development
  • Microservices-based architectures
  • Integration
  • Testing
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Measurement

  • Analytics services
  • Optimization

Design thinking

Before finding the right answers we find the right questions first.

Dedicated teams

Agile teams with all the competencies your business requires.

Agile application development

Focus on rapid delivery and to get things done. Our designers work closely with our in-house engineers.

Scalability

We both design and architect our projects with scalability in mind.

Business Domain knowledge

Years of deep vertical knowledge in Telco, Travel and Gambling industries.

Integration and APIs

Modern and flexible APIs can be created on top of legacy backends.

Art direction

We make sure that client interfaces look as fresh as possible.

Measure & optimize

Our Google Premium Partner analytics department make sure that key interactions are tracked and analyzed.

Industries

Telecom

Aviation

Lottery

Finance

We want to hear from you.
Get in touch with us!

Szabolcs Bobor

VP of Digital
sz.bobor@mito.hu
+36 30 855 8780