YOUR CUSTOMER IS OUR CUSTOMER

YOUR CUSTOMER IS OUR CUSTOMER

Telecommunication

Telecommunication

Telecommunication

Telecommunication

Telecommunication

line-yellow

We create human-oriented interfaces for enterprises of the digital era.

Customer expectations are clear today: simple and solid digital experiences allowing full control over the assets. Yet communication service providers tend to fall behind other industries in pursuing satisfying digital experiences, resulting in churn, and making them a slow-moving target for disruptors.

Our teams can help you catch up in the harsh competition for customers by designing and building world-class customer facing frontends, which are fitting perfectly into your digital ecosystem.
The upcoming decade is critical to strengthen the core, and to seize the opportunities of 5G, IoT or Smart Cities. No one can afford to enter these fields with anything but outstanding customer experience.

eSales

Engage and expand your customer base by transforming your existing frontends into top-notch customer experience solutions.

line-yellow

Omnichannel Customer Steering

line-yellow

Increasing Digital Sales in the B2B Sector

line-yellow

Ensuring Core Stability for Digital Channels

eCare

Happy customers have control over their assets. Give them the best tools and watch their engagement boost.

line-yellow

Rebuilding the Self-Care Application

line-yellow

Putting Your Customers into the Driving Seat via Self-Care

line-yellow

Turning Your Customers into Support Agents

Innovation

The telecommunication sector is transforming the world. Be there in time with us and our global partners.

line-yellow

eSIM Management at Your Disposal

line-yellow

Partnering Google and Deutsche Telekom in RCS Business Messaging

How Mito Digital could help you

digital_services_consultancy

Consultancy

  • CX consultancy
  • Product strategy
  • Research and concept creation
  • User journey mapping
digital_services_uxui

UX & UI Design

  • Service design
  • IA architecture
  • UI design for desktop, tablet and mobile
  • Prototyping and testing
digital_services_development

Development

  • Mobile app development
  • Backend, frontend development
  • Middleware development
  • Microservices-based architectures
  • Integration
  • Testing
digital_services_measurement

Measurement

  • Analytics services
  • Optimization

Design thinking

Before finding the right answers we find the right questions first.

Dedicated teams

Agile teams with all the competencies your business requires.

Agile application development

Focus on rapid delivery and to get things done. Our designers work closely with our in-house engineers.

Scalability

We both design and architect our projects with scalability in mind.

Business Domain knowledge

Years of deep vertical knowledge in Telco, Travel and Gambling industries.

Integration and APIs

Modern and flexible APIs can be created on top of legacy backends.

Art direction

We make sure that client interfaces look as fresh as possible.

Measure & optimize

Our Google Premium Partner analytics department make sure that key interactions are tracked and analyzed.

Industries

Telco

Aviation

Lottery

Finance

We want to hear from you.
Get in touch with us!

Szabolcs Bobor

VP of Digital
sz.bobor@mito.hu
+36 30 855 8780